ABS adds chatbots to its risk management tool

The AI chatbot acts as a virtual fleet manager to help users with key information such as weather, equipment and fuel monitoring, carbon intensity indicator monitoring and route optimisation, generating easy-to-view dynamic charts on demand.

“We are proud to be the first in our industry to employ a conversational AI-based virtual fleet manager as part of our My Digital Fleet platform,” said Smarty Mathew John, vice president of Digital Solutions at ABS.

“As a shared solution for shipowners, ship managers and charterers, this will allow us to provide actionable insights for each stakeholder regarding which vessels from the fleet need their attention and why in a fast, helpful and conversational manner.

“Questions asked can be as simple as which vessels are not meeting charter party requirements or EEOI targets or have non-functioning critical equipment or where to bunker for lowest fuel cost,” he added.

Raghu Ravinutala, chief executive and co-founder of yellow.ai said that the collaboration with ABS shows the critical role conversational AI can play in supporting organisations that keep people and property safe.

“We are very proud to be working with ABS to take chatbots to the vanguard of their potential while demonstrating how our cutting-edge technology is setting the pace for innovation in the industry and redefining how people interact with an organisation’s intelligence,” he said.