Eniram launches real-time mobile support service

The service, called Eniram Mobile, which has been co-developed together with Royal Caribbean Cruises, ensures that key personnel receive important information in a timely fashion, both onboard and shoreside.

“Mobile offers an unprecedented level of transparency that not only leads to better decision making, but which also helps our customers develop their ways of working,” said Johan Backas, managing director at Eniram.

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Mr Backas said that this solution was created to support situational awareness based on collected historical and real-time data coupled with predictive analytics.

By making these insights transparent through mobile technology, captains, fleet managers, and senior executives get instant access to the information needed for effective and timely decision-making.

The mobile notifications cover various operational aspects including safety, energy management and security.

Decision makers get the latest information for speed over ground, trim, list, high wind and weather forecasts. The insights delivered via the mobile notifications are based on available vessel data and the analytical capabilities of the Eniram Insight Factory.

“We’ve anxiously been waiting for this. We can now distribute the right data to the right people to take the right decisions at the right time,” said Patrik Dahlgren, SVP, Global Marine Operations for Celebrity Cruises, a Royal Caribbean Cruises company.

Eniram has been delivering mobile notifications since 2017 for Royal Caribbean and the service is now generally available.

The service is being officially launched at Seatrade 2018 to all segments of the market.