New Damen Service Hub

With two already up and running in Canada and Brazil, a third has now opened its doors in Panama City serving Central America and the Caribbean.

Damen Service Hubs provide customer support for both Damen-built and third party vessels, throughout their lifecycles. The full range of services includes warranty support, parts sales, technical assistance, docking assistance and services acquisition.

The core team in each hub is headed up by an account manager, with a project engineer handling warranty and technical assistance, together with a parts sales engineer.

Staffed primarily by employees recruited from within the region, the hubs are said to provide faster response times and lower costs, together with in-depth knowledge of local requirements and practices.

The new hub is positioned at the Pacific end of the Panama Canal, which sees more than 1,000 transits each month, helping it to serve customers across the Caribbean and Central America quickly and efficiently.